If you've forgotten the password to your online account, please confirm your identity below by entering your email address. An email with a link to reset your password will be sent to your inbox. Please click on the link and another email will be sent with your new password. At anytime, you can change your password from 'My Profile' when logging in your Online Account.

Note for Genie Online Backup users:
Please note that resetting your Online Backup Account password will cause you to lose all encrypted documents saved in Documents library.